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Delivery and payment

We ship by rail from Zashchita station and by truck from our warehouse in Ust-Kamenogorsk. We deliver to your station or plant across Kazakhstan and abroad.

Where we ship from

We are based in Ust-Kamenogorsk. Rail cars are shipped from Zashchita station (Ust-Kamenogorsk); trucks are loaded at our warehouse in the city.

Transport

ProductRailRoad
Sunflower oilrail tank car, about 60 ttank truck, about 25 t
Sunflower cakehopper car, about 55 ttruck or grain truck, about 22 t
Soapstockrail tank car, about 60 ttank truck, about 25 t
Fatty acidsrail tank car, about 60 ttank truck, about 25 t

The exact load depends on the car type and product density — we confirm it when agreeing the order. How to work out the number of rail cars is explained in “How many tonnes fit in a tank car, hopper car and truck”.

Delivery terms

Choose the option that suits your logistics. We fix the terms in the contract under Incoterms 2020.

  • Pick-up (EXW) — you collect the product with your own transport from our warehouse in Ust-Kamenogorsk.
  • Free carrier, Zashchita station (FCA) — we load the rail cars at the departure station; you arrange the onward transport.
  • Delivery to your station (CPT) — we arrange rail transport and pay the freight to the destination station.
  • Delivery to your warehouse or plant (DAP) — we deliver by truck to your gate.

Payment

We work under a supply contract with companies and sole proprietors. The usual scheme is prepayment for each lot; regular buyers can pay in instalments or after shipment. For export, payment follows the contract, including by letter of credit.

Documents for each lot

  • supply contract and invoice for payment;
  • electronic VAT invoice (ESF) and delivery note;
  • rail waybill or road consignment note;
  • lab analysis of the lot;
  • declaration of conformity with TR CU 024/2011 — for sunflower oil;
  • for export — certificate of origin and veterinary or phytosanitary documents as required by the buyer’s country.

Lead times

We ship within the agreed time after payment — usually within a few days. Transit time depends on the distance and mode of transport; we will give you an exact time for your city. We deliver across Kazakhstan and export to Uzbekistan, Iran and other countries.

How many rail cars is that?

Choose the product, tonnage and transport — you can send the estimate to WhatsApp right away.

Frequently asked questions

Can I pick up the goods myself?

Yes. We load trucks at our warehouse in Ust-Kamenogorsk and buyers’ rail cars at Zashchita station. Loading time is agreed in advance.

How long does a rail car take to reach my station?

It depends on the distance and rail traffic: within Kazakhstan, usually from a few days to two weeks. We will give you an exact time for your destination station.

Can I check the lot before shipment?

Yes. We test every lot in the laboratory and send you the results before shipment. By agreement, you can take a sample for your own laboratory or invite an independent inspector.

Can you ship less than 20 tonnes?

The minimum lot is one tank truck or truck, about 20–25 tonnes. We discuss smaller volumes separately if they can go with another shipment.

How are soapstock and fatty acids transported in winter?

They thicken in the cold, so in winter we ship them in heated tank cars or tank cars with a steam jacket.

How to order a lot

Tell us the product, volume and delivery city — we will send the lot specifications and a price including delivery.

  1. Message on WhatsApp

    Product, volume and delivery city. You can send the wagon estimate from the calculator above.

  2. Lab analysis and price

    We send the lab analysis of the lot and a price including delivery.

  3. Contract and shipment

    We sign the contract and ship on the agreed date.

Message us on WhatsApp

To quote right away, please include in your message:

  • product
  • volume in tonnes
  • delivery city or station
  • quality requirements, if any
Message on WhatsApp

Phone +7 777 110-26-41. Telegram is available on the same number.